Your use of the Max Brenner New Zealand website, hence forth referred to as “the site”, and our services, including phone/mail orders, is governed by the policies, terms, and conditions outlined below.
Please read the following information carefully. By using Max Brenner New Zealand’s site, or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions outlined below.
Product, Price & Availability
Product information is subject to change and Max Brenner New Zealand reserves the right to change product names, sizes, pricing, descriptions and packaging styles without prior notice. While we endeavor to be as accurate as possible, we cannot guarantee that the content of the website is error free. Your order may also be rejected due to product availability, at which time we will communicate with you directly to either adjust your order or organize a refund.
Cancellations, Returns & Refunds
If you wish to cancel your order, you must immediately contact 02 9330 3600. We will endeavour to cancel your order prior to shipping then credit your online account. If your order has been shipped however, we will be unable to cancel your order. Unfortunately due to the nature of our product and the variable temperature conditions during shipping, we are unable to accept returns.
Stolen & Damaged
Max Brenner New Zealand is not responsible and will not offer refunds for packages that are stolen or damaged after they are delivered to the address that is specified by the customer. It is the responsibility of the customer to provide correct daytime delivery address.
The reproduction, distribution, republication or retransmission by website visitors of any materials posted at the website without prior permission from Max Brenner New Zealand is prohibited. Website visitors may download a copy of the materials on a single computer for personal, noncommercial, home use or to purchase merchandise for your personal use.
Max Brenner New Zealand values you as a customer and your right to privacy. Except as may be otherwise required by law, Max Brenner New Zealand will exercise commercially reasonable efforts to ensure that your private information remains confidential and is available only to personnel who have a need to know such information in connection with providing you with Max Brenner New Zealand’s services or otherwise for Max Brenner New Zealand’s general business purposes. Max Brenner New Zealand will not sell your name, address or similar personal information to third parties or permit the use of such information outside the scope of the Max Brenner New Zealand’s services.
Max Brenner New Zealand use SSL (Secure Sockets Layer) technology to provide a safe & secure shopping experience. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure.
Max Brenner New Zealand shall in no event be liable for any damages arising out of Purchaser’s use of the Max Brenner New Zealand’s website. The website and its content are provided on an “as-is” and “as-available” basis. Max Brenner New Zealand explicitly disclaims any expressed or implied warranties in law or fact.
In no event shall Max Brenner New Zealand or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
You must indemnify and keep Max Brenner New Zealand, its subsidiaries, affiliates, agents and other partners and employees indemnified fully against all liabilities, damages, claims, losses, costs and expenses, which Max Brenner New Zealand may incur to a third party or to you as a result of your breach of the provisions of this Terms & Conditions. This website may contain hyperlinks to other websites operated by third parties. You accept that Max Brenner New Zealand has no control over, and is not responsible for, any material contained on any third-party websites. You may be required to comply with all requirements of any third party over the conditions of use of that third party’s website.